Caramelo ships to all US states. In order to maintain the freshness of our product, we do not ship internationally, or to Canada. We utilize USPS and FedEx to provide the best shipping rates depending on the size of your order and its final destination. If you plan to order more than 20 dozen tortillas at once (and good for you), please contact us for a custom shipping quote. In the event of a lost shipment, we will send you a replacement at no cost. To promote optimal freshness, we ship our tortillas Monday through Thursday. Orders received after 12pm on Wednesday will be shipped the following week. Once shipped, approximate delivery time is 2-3 business days.